Shipping

Shipping is available through an express delivery service with a standard fee charged per order. For most international destinations, the shipping cost is approximately USD 20, excluding any applicable duties or taxes. Within Australia, express shipping is offered at a flat rate of AUD 10, not including GST. These fees are calculated per order rather than per item, allowing customers to clearly understand the total cost at the time of checkout.

All orders are prepared and dispatched from a warehouse based in Hong Kong. Once an order has been shipped, delivery typically takes between three and five business days, depending on the destination. While this estimated timeframe is generally accurate, occasional delays may arise due to customs inspections or courier-related issues that are outside the company’s control. Despite this, every effort is made to ensure that shipments are delivered as quickly and efficiently as possible.

Once your order has been sent out, a confirmation message containing tracking information will be provided so you can follow the progress of your package. If you do not receive tracking details, you may contact customer support via email at trianglofficial@outlook.com or by phone at (865)623-1346 to request further assistance. All deliveries require a signature upon arrival, so it is important to provide a valid address where someone will be available during normal working hours. Please note that PO box addresses are not accepted, and a full street address must be supplied to avoid delivery complications.

Import duties and taxes are determined based on factors such as the type of items purchased, their origin, the shipping destination, and the total order value. These charges are usually calculated and displayed during checkout, ensuring transparency before payment is completed. In some instances, taxes may already be included in the product price, while in others they are calculated separately. Most customers will not be required to pay additional charges upon delivery unless they are located in regions where such fees are collected at that stage. It is also important to note that duties and taxes are generally non-refundable, with only limited exceptions in certain locations.

Delivery after dispatch generally falls within the same three to five business day window. However, unforeseen delays related to customs clearance may occasionally extend this timeframe slightly. While such situations are uncommon, they are beyond the control of the shipping provider.

To ensure reliable service, orders are shipped using established international courier companies. The specific carrier is automatically selected at checkout based on the delivery address provided. Trusted logistics providers are used to handle shipments across different regions, ensuring that packages are delivered safely and efficiently.

Shipping services are available to many countries worldwide, allowing customers from a wide range of locations to place orders. A country selection feature is typically provided to confirm whether delivery is available to a specific destination. If a country is not listed, customers are encouraged to contact support for further assistance using the provided email or phone number.

If an order does not arrive, customers should first verify the shipping details entered at the time of purchase. Deliveries are made strictly to the address provided. If incorrect information is submitted or if a shipment is refused due to unpaid duties or taxes, the company will not be responsible for any additional costs incurred. In such cases, the package may be returned to the sender. A refund may then be issued for the value of the items, with deductions applied to cover return shipping costs and administrative fees.